Action Blog

Jul 5, 2018

Paper Towels or Air Dryers, Which One Wins in Customer Experience?

Posted by Clarke Bittner
Both hand dryers and paper towels have their place in the restroom. It’s a hybrid of answers about your specific situation that determine the right product for your place of business. Most consumers prefer a paper towel, however there are factors that can influence the consumers reasons for demanding a hand dryer.

Topics: Guest Experience

Jun 28, 2018

How clean is the hand you’re shaking?

Posted by Edward Lymn
Wash your hands regularly. This is something we’re all taught from a young age to protect ourselves from sickness caused by exposure to pathogenic microorganisms.

Topics: Healthy Cleaning

Jun 21, 2018

Show Me the Money: 9 Essential Carpet Cleaning Supplies

Posted by Wayne Dippold
Carpet cleaning can be lucrative business. Most residential homes and commercial buildings have some type of carpet, matting, or rug. The color varieties, types, and designs seem endless. As with any floor covering or floor surface, carpet requires maintenance to keep it clean, prolong its life, and help with IAQ (indoor air...

Topics: Floor Care

Jun 7, 2018

The single most important quality of the best employee

Posted by Aaron D. Glazar
As a child in gym class, you may remember as the teacher picked team captains and then captains picked their teams. Students stood in a group as those captains chose: the fastest, the strongest, the player with the desired skill. Just like your business today, those team captains of your youth were hoping to build the best team to...

Topics: Employees and Labor

May 31, 2018

Finally, The Answer-What’s the best VCT Floor Finish

Posted by Wayne Dippold
VCT, or Vinyl Composite Tile, is a popular floor covering found in a broad range of commercial buildings. The color varieties, the ease of maintenance, and the low cost make VCT a practical choice. As with any floor covering or floor surface, proper maintenance is crucial. Start by selecting a finish that is designed to hold up to...

Topics: Floor Care

May 24, 2018

Why We Love Toilet Smells and So Should You

Posted by Chris Lockard
Roses are red, violets are blue, we love toilet smells, and so should you!

Topics: Restroom Odor Control, Guest Experience

May 17, 2018

Why Owning Effective Entrance Mats is Important to Your Facility

Posted by Chris Lockard
An effective entrance matting system is a necessity for any facility. Owning entrance mats has many benefits and can make a big difference in your bottom line.

Topics: Workplace Safety, Floor Care

May 10, 2018

How do I listen to customer feedback if I can’t hear what they’re saying?

Posted by Aaron D. Glazar
For as long as I can remember I was taught the importance of listening. You were given one mouth and two ears for a reason, I was told. Seek first to understand (by listening), then to be understood (by speaking).

Topics: Guest Experience

May 3, 2018

6 Essential Tips to Address Wet Carpet

Posted by Wayne Dippold
If not addressed quickly, wet carpet can be a nightmare. Costly damage to furniture, carpet, walls, and sub flooring can happen quickly. The good news is that with a little know how and a quick response, these problems can be avoided.

Topics: Healthy Cleaning, Floor Care

Apr 26, 2018

Using Technology to Overcome the Biggest Problems in Facility Cleaning

Posted by Lance Dicker
When cleaning a commercial facility there are hallways, restrooms, common areas, offices, and classrooms included in the scope of work. There are tile and wood floors, carpets, glass and mirrors, and many other surfaces. Some organizations use a checklist of work to be completed in each area and assign team members to do that work...

Topics: Guest Experience

Apr 19, 2018

No More Restroom Stall Traffic in the Women’s Restroom

Posted by Chris Lockard
It's no secret that the line for the women's restroom is usually longer than the men’s line. This is especially true after big events or during “rush” hours like lunch-time. Research points to a few specific reasons why this is the case, and thankfully, facilities are making changes in their restrooms to help solve this problem.

Topics: Guest Experience

Apr 12, 2018

6 Innovative Approaches to Improving Janitorial Services

It’s 2018. Cars are beginning to drive themselves. Virtual reality is rehabilitating stroke patients. Autonomous, robotic microscopes are helping to clean up the world’s water supplies. And yet many janitorial services business owners are still operating primarily with pen and paper. For those who are using technology, it’s often a...

Topics: Employees and Labor