Action Blog

The work environment can have a positive impact on the health and safety, productivity, and well-being of all employees. No matter the industry, maintaining workplace cleanliness will help keep staff safe, healthy, efficient, and happy.

Now that the chill of winter is beginning to thaw, our thoughts move to Spring and sunny days. Spring cleaning is on many minds, and what better way to let in those rays of sunshine than to make sure windows are squeaky clean? How you clean windows and what you use to clean are important to ensure you get great results. Here are a...

Every customer-facing organization recognizes the value of the customer experience, or at least they should if they intend to stay in business. Not every organization, defines the customer experience in the same way, nor do all customers want the same experience, though. It’s reasonable to assume that the customers of a pastry shop...

The importance of washing your hands is instilled in the minds of many from a very young age. I can remember as a child, after every trip to the restroom, my parents would ask sternly, “did you wash your hands?” I would reply “yes,” and my parents would follow up by saying, “with soap?” before they smelled my hands to be sure.

If you consider yourself a tech guru, internet security expert, or extremely knowledgeable when it comes to the latest in IT, this story may prove to be too basic for you. However, if you use email frequently but aren’t a “tech expert,” this story may provide a few valuable tips that could save you time, money, and a whole lot of...

Online customer reviews have become a very important aspect of driving customers toward or turning customers away from your business. In 2017, 97% of consumers read online reviews for local businesses. Guest experience plays a critical role in how customers view your business. With such an incredible amount of current and potential...

You are probably tired of the icy, snowy, and gloomy days of winter. Thoughts of warming spring days and shedding heavy coats are likely all you want to think about as you look outside and see the sun shining. Before your thought process turns to fun under the sun, you’ll want to take one last look at your ice melt situation this...

Let’s face it. Stripping VCT floors is labor intensive, expensive, and doesn’t always go as planned. Have you spent countless hours scrubbing, stripping, and scraping only to get the result pictured below?

Are you or your team responsible for maintenance and facility cleaning? Do you have a checklist of work to be completed in each area and team members assigned to do that work on a set schedule? What if your work was more dynamic? What if you had technology to assist your team with restroom maintenance? What if YOU could impact the...

As Winter gives way to Spring in the coming weeks and the daylight hours get longer, there will be a tendency for many a facility manager to look toward looming concerns like pest control. Before focus shifts entirely for any facility located in a cold weather region, don’t forget that Winter’s last gasps are often unbridled and...

The customer experience is the most important part of the guest visit to your establishment. Your staff knows their duties and what needs to get done, but in most cases, the cleaning of the bathroom is not a dedicated job. It is one additional task for a member of your team. Providing your staff with a restaurant bathroom cleaning...

There’s been quite a buzz about the quality of the customer experience in the last several years. Both online and brick and mortar business understand that “the experience” is a critical facet of gaining and retaining customers. There is, however, one part of the customer experience that is repeatedly underserved: the restroom.